Effective Date: 1st January 2025
Website: https://slimandtrim.in
Business Name: Arkuno
Contact Email: enquiry@slimandtrim.in

Arkuno (“we”, “us”, “our”) respects your privacy and is committed to safeguarding your personal data in accordance with the Digital Personal Data Protection (DPDP) Act, 2023 and the data use policies of Google Ads and Meta (Facebook/Instagram).

1. Scope & Consent

By accessing our website or purchasing Slim and Trim Capsules, you consent to this Privacy Policy and the processing of your personal data as outlined below.

2. Personal Data We Collect

We may collect the following data:

  • Identity Data: Name, gender, age (18+)

  • Contact Data: Email address, phone number, delivery address

  • Health Intent Data: Voluntary inputs like wellness/weight goals

  • Technical Data: IP address, device/browser type, location

  • Transactional Data: Order history, payment details

  • Tracking Data: Cookies, Meta Pixel, Google Analytics

❌ We do not knowingly collect data from users under 18.

3. Purpose of Data Collection

Your data is used for:

  • Processing orders and delivery

  • Customer support and notifications

  • Service improvements and analytics

  • Marketing (only with prior consent)

🚫 Health-related data is never used for ad targeting.

4. Legal Basis for Processing

  • Consent: Marketing, cookie tracking

  • Contractual Necessity: Order fulfillment

  • Legal Obligation: Invoicing, taxation

  • Legitimate Interest: Website and service improvement

5. Data Sharing

We may share your data with:

  • Payment processors

  • Delivery partners

  • Analytics and advertising tools (e.g., Google, Meta)

  • Government/law enforcement (only when legally required)

🔒 We do not sell or rent your personal information.

6. Cookies, Pixels & Retargeting

We use:

  • Google Analytics – website performance

  • Meta Pixel – ad performance

  • Retargeting ads – based on anonymized browsing behavior

You may adjust cookie settings via your browser.

7. Your Rights Under the DPDP Act

You have the right to:

  • Access your personal data

  • Correct inaccuracies

  • Withdraw consent

  • Request deletion (where applicable)

  • Lodge complaints to our grievance officer

8. Data Retention

We retain data for:

  • Order fulfillment and service tracking

  • Legal/tax obligations: up to 36 months

  • Customer support and reorders

9. Data Security

Security measures include:

  • SSL encryption

  • Access restrictions

  • Encrypted storage of sensitive data

  • Periodic audits and threat monitoring

10. Grievance Redressal

11. Policy Updates

We may revise this Privacy Policy as needed. Updates will be posted here with a revised Effective Date.

Slim & Trim

Disclaimer-Slim and Trim Capsules are Ayurvedic dietary supplements designed to support wellness and weight management. This product does not treat, cure, or prevent any medical condition. Results may vary. Consult a licensed physician before use.

* For best results always consume 30min before meal

WARNINGS

Caution: Not intended for use by persons under age 18. Do not exceed recommended dose. Do not use if you are pregnant or nursing. Discontinue use two weeks prior to surgery or if upset stomach occurs. Get the consent of a licensed physician before using this product, especially if you are taking medication, have a medical condition, or thinking about becoming pregnant. KEEP THIS PRODUCT AND ALL SUPPLEMENTS OUT OF THE REACH OF CHILDREN.

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